Contact Unity One Credit Union

Member Contact Center:   Toll Free: (800) 628-5517
DFW Area: (817) 306-3100
Member Contact
Center Hours:
Monday - Thursday: 9 am - 5pm
Friday: 9 am - 6 pm
Saturday: 9 am - 1 pm
NMLS #: 411620
Routing #: 296076369

*REMEMBER: Unity One Credit Union will never use unsecure channels like email, phone calls or texts, to initiate a request for private account information. DO NOT include sensitive information (like your social security number or driver's license) through unsecure channels. 

Lost or Stolen Debit/Credit Card

Normal Business Hours (800) 628-5517
Lost or Stolen Credit Card (800) 325-3678
Lost or Stolen* Debit Card (800) 543-5073
VISA® Customer Service (800) 299-9842
VISA® Credit Card 24/7 Support (866) 604-0380
 *If your debit card is STOLEN, please contact the Credit Union directly as there may be additional steps required to secure your account.

**Do not turn off your debit card prior to activation. Doing so may result in the card not being processed, printed or mailed correctly. Contact the Credit Union directly if you've turned off your debit card prior to activation.

Fort Worth Branch Locations

BNSF Campus Branch 6701 Burlington Blvd
Fort Worth, TX 76131
Northside (Stockyards) Branch 2625 North Main Street
Fort Worth, TX 76164
North Richland Hills Branch Birdville Center of Technology & Advanced Learning, Room 103
7020 Mid Cities Blvd., Room 103
North Richland Hills, TX 76180
North Tarrant Parkway Branch 4625 North Tarrant Parkway
Fort Worth, TX 76244
Keller Parkway Branch 891 Keller Parkway, Ste. 100
Keller, TX 76248

Minnesota Branch Location

Maplewood Branch 1535 Beam Ave.
Maplewood, MN 55109

Kansas City Branch Location

Kansas City Branch 4150 Kansas Ave.
Kansas City, KS 66106

Complaint Notification

If you have a problem with the services provided by this credit union, please contact at us at:
Phone: 817-306-3100 or 800-628-5517 (toll free)
Facsimile Number: 817-306-3101
This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department.  If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means below:

Mail: 914 East Anderson Lane, Austin, Texas 78752-1699
Phone: 512-837-9236
Facsimile Number: (512) 832-0278

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