Member Alerts

Stop by this page often to get the latest information on ways to protect yourself online and in the real world.

In these turbulent economic times, you can have the peace of mind knowing that you money is safe at Unity One Credit Union. Despite the economic woes, credit unions remain to be a safe harbor for your savings and other accounts.

There is no better time to be a Unity One Member!

Unity One Credit Union:

• is well capitalized with a strong balance sheet.
• has a very strong loan portfolio with a low delinquency rate.
• has steered clear of the subprime mortgage mess by not offering subprime mortgages.
• focuses on our member-owners.
• protects our members money by not taking risky investments.
• has been protecting members savings since 1927.
• offers members competitive rates on their savings without market risk
• funds are insured by the The National Credit Union Share Insurance Fund (NCUSIF) up to $250,000 per account with additional coverage of up to $250,000 for certain retirement accounts.

For more NCUSIF insurance information click here.

Express Login Box
For our members that are having trouble using the express login box on the home page due to Internet Explorer security settings use this link to reach Express Online Banking.

 Holiday Closings
January 1, 2010, New Year's Day
January 18, 2010, Birthday of Martin Luther King, Jr.
February 15, 2010, Presidents' Day
May 31, 2010, Memorial Day
July 5, 2010, Independence Day
September 6, 2010, Labor Day
October 11, 2010, Columbus Day
November 11, 2010, Veterans' Day
November 25, 2010, Thanksgiving
December 24, 2010, Early Closing 1pm
December 25, 2010, Christmas Day
December 31, 2010, Early Closing 1pm

Traveling Domestic or International?

Many of us travel from time to time to some of the world's most beautiful and exotic domestic and international locations. Before you leave home, you should give us a call to make sure your travel plans go smoothly. For your protection, please be sure to take with you various means for accessing your money while away. Besides your Express Visa Check Card, you should also consider taking with you a Unity One Visa Credit Card. And now, with our Shared Branching Network partnership, you can access over 2,700 credit union branch locations domestically and internationally to access your Unity One CU account. Simply provide your Unity One Credit Union member number and you can make a deposit, withdrawal, a loan payment or get a credit card cash advance. Click here to find a credit union near your destination.

We recommend contacting us to let us know that you will be traveling so we can make a note on your account to watch for any suspicious activity. Many credit card companies, in an attempt to prevent fraudulent charges on your account, may even put a hold on your card for suspicious activity if they are not aware of your travel plans, or they may even place a freeze on a country if it is discovered that fraudulent card perpetrators are known to be working within that country.

Please feel free to give us a call at our Main Call Center: Local DFW Area: (817) 306-3100, Toll Free: (800) 628-5517. The Call Center is open from Monday-Thursday, 9:00 a.m.-5:00 p.m. Central Standard Time, Friday's, 9:00 a.m.-6:00 p.m., and on Saturday's 9:00 a.m. - 1:00 p.m.

• Lost or Stolen Express Check Card: (800) 628-5517 during normal business hours (800) 535-8440 after normal business hours
• Lost or Stolen Visa Card: (800) 299-9842
• Visa Customer Service: (800) 237-6211

Types of Fraud

Phishing

Criminals use fraudulent emails (known as phishes) or pop-up Web Pages that appear legitimate and are designed to deceive you into sharing personal or account information. The phishes often include logos of legitimate companies, specific content from their website and many times they will even use employees names.

Scammers often randomly generate email addresses - that's why you may have received fraudulent emails that appear to be from financial institutions you do not have an account with. They may also obtain email addresses online from websites, chat rooms, online auctions, and other sources.

Pharming

Pharming occurs when you type in a web address and it redirects you to a fraudulent web site without your knowledge or consent. The web site will try and look similar to the legitimate website to try and capture your personal information.

Credit Card Fraud

Credit Card fraud can occur when someone takes your card and uses it without your consent.

Phone Solicitations

Scammers will attempt to randomly call people with hopes to lure them with cash gifts or prizes in exchange for personal or account information.

Print Fraud

Scammers will use newspapers publishing advertisements with special rates and offers. If customers call, they are asked for their personal information and for an advance payment before the transaction can be completed.

Check Scams

Scammers will overpay for an item purchased and ask the difference to be wired back. Often the check was counterfeit or forged for a higher amount.

Mail Fraud

This occurs when scammers illegally take your mail or when you receive unrealistic offers. Scammers often use the Sweepstakes and Lottery method. Please beware of lottery scams - especially those that originate from foreign countries. Letters notifying you that you've won a lottery or sweepstakes may require you to send money to secure your winnings. These "official" notices sometime even include fake checks.

You'll Never Catch Us Phishing

We'll never send you a letter, e-mail or call you asking for your account numbers, usernames, passwords, PINs or Social Security number. If you get a message like that - called phishing - don't bite.

Unity One CU Privacy and Online Security

Protecting the privacy and security of your personal information is one of our top priorities. - Privacy Policy

Internet Fraud Information

The Internet offers a global marketplace for consumers and businesses. However, crooks also recognize the unlimited potential of cyberspace. The same scams that have been previously conducted by mail and phone can now be found on the Internet in email, and new cyber scams emerge everyday.

If you feel that you have received a fraudulent e-mail from NCUA, please forward the entire email message to Phishing@ncua.gov.

Additionally, you can file formal complaints concerning any suspected fraudulent email with the Internet Fraud Complaint Center (IFCC) at www.ic3.gov. The IFCC is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center.

Another good resource is the LooksTooGoodToBeTrue.com website developed by a joint federal law enforcement and industry task force. The United States Postal Inspection Service and the Federal Bureau of Investigation have provided funding for the site. Key partners include the National White Collar Crime Center, Monster.com, Target and Merchants Risk Council.